Fitlyn Terms of Use
1. Acceptance
By using the Fitlyn app provided by M7.T.S. you agree to these terms and to the privacy policy (https://fitlynapp.com/privacy). If you do not agree, do not use the app.
2. Your account
- Your information must be accurate; you are responsible for keeping your password secret and for activity on your account.
- You must be 18 or older.
- You can delete your account at any time in Settings or at https://fitlynapp.com/delete-account.
3. The service and medical disclaimer
- Fitlyn is a health and fitness tracking and follow-up tool, not a substitute for medical diagnosis or treatment.
- Registered doctors have their professional licence reviewed before activation, and the app shows whether you are talking to a licensed physician or a coach/nutritionist. Each professional is responsible for their own advice.
- AI suggestions are estimates and may be inaccurate; do not rely on them for medical decisions.
- In an emergency call your local emergency number immediately (for example 123 in Egypt, 997 in Saudi Arabia, 911 in the US, 112 in Europe).
4. Subscriptions and payment
- Package prices are shown in the app in your local currency where available, otherwise in US dollars; taxes that apply in your country may be added.
- Subscriptions bought through Google Play or the App Store renew automatically under the store's terms; cancellation and refunds are handled by the store.
- Manually paid subscriptions (such as InstaPay / Vodafone Cash in Egypt) are activated after the payment is reviewed and do not renew automatically.
- Online payments for orders and consultations are processed by the payment providers available in your country, such as Paymob in Egypt and other supported countries (cards, wallets, Fawry, valU where available).
5. The store
- Products are sold by independent suppliers. Each supplier must register dietary supplements with the competent authority of its country (in Egypt, the National Food Safety Authority or the Egyptian Drug Authority as applicable); the "verified" badge appears only after our team has reviewed the registration details.
- You may exchange or return products under the consumer-protection law that applies to you (in Egypt, Law No. 181 of 2018), subject to the legal exceptions for opened consumables.
- Only customers who received an order can review the product.
6. Acceptable use and objectionable content
You must not post abusive or misleading content or unproven cure claims, impersonate others, attempt to break into the app or access other users' data, or use the app unlawfully.
There is zero tolerance for objectionable content or abusive users. In posts, comments, messages, clubs, challenges, reviews and profile photos you must not post:
- Harassment, bullying, threats or abuse of anyone.
- Hate speech or discrimination based on religion, ethnicity, gender, nationality, disability or any other trait.
- Sexual or explicit content, or any content that endangers children.
- Violence, or content that encourages self-harm or eating disorders.
- Spam, unwanted advertising or scams.
- Health misinformation, or the sale of unregistered products.
- You can report any post, comment, message, club, review or user from inside the app, and block any user to hide their content and stop them messaging you.
- Our team reviews reports within 24 hours, removes content that breaks these rules and suspends the accounts that post it.
7. Intellectual property
The app, its content and the Fitlyn brand belong to M7.T.S.. Content you upload remains yours; you give us a limited licence to display it as needed to provide the service.
8. Limitation of liability
To the extent permitted by applicable law, we are not liable for indirect damages, for reliance on general content or AI suggestions, or for the acts of independent professionals and suppliers.
9. Governing law
These terms are governed by the laws of the country where M7.T.S. is established, and its competent courts have jurisdiction over any dispute arising from them.
This does not take away any mandatory protection given to you by the consumer-protection or data-protection law of the country where you live, and you may use the courts of your country where the law allows it.
Contact us from Settings in the app.