Frequently asked questions

Can't find your answer? Read our privacy policy or contact us from the app.

Is Fitlyn really free?

Yes. Food logging, the barcode scanner, calorie and macro targets, workouts with exercise videos, water, fasting, Ramadan mode, challenges and reports are free with no time limit. Only AI features and talking to a doctor need Fitlyn Plus.

What does Fitlyn Plus include?

The AI coach, AI meal logging from a photo or a sentence, AI plan suggestions and summaries, and private chats and video calls with verified doctors.

How much does Plus cost?

Prices are set per country and shown in the app before you pay. You can pay monthly, or yearly at a discount. The pricing page shows the current price for your country when it can.

Are the doctors real?

Yes. Every doctor applies with their license number and credentials, and our team checks them before approval. You see their real name, photo, qualifications and certificates before you start.

Is the AI coach a doctor?

No. The AI coach gives general guidance and can be wrong. It does not diagnose or treat conditions. For medical questions, talk to a doctor.

Does Fitlyn work in my country?

Fitlyn is available worldwide. Your day follows your own time zone, and you can use kilograms or pounds, centimetres or feet.

Which languages are supported?

English, Arabic, French, Spanish, Portuguese, Turkish, Indonesian and Urdu, with right-to-left layouts done properly for Arabic and Urdu.

Does Fitlyn support Ramadan?

Yes. Ramadan mode shows suhoor and iftar times for your city, using the calculation method of your country, and adapts reminders around your fast.

Is my data private?

We do not show ads and we do not sell your data. AI processing and sharing with a professional only happen with your consent, and you can withdraw consent at any time in Settings.

How do I delete my account?

In the app, go to Settings, then Privacy, then Delete account. You can also request deletion on the web at fitlynapp.com/delete-account.

I'm a doctor. How do I join?

Create a professional account in the app or on the web portal, add your license and certificates, and our team will review your application.

Is Fitlyn a medical device?

No. Fitlyn is a nutrition and fitness organiser. Talk to your doctor before big changes to your diet or exercise, especially if you have a health condition, are pregnant or take medication.

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